WordPress Guide
This page provides step-by-step instructions for updating the MADA website. You’ll find guides, downloadable PDFs, and training videos to support order processing and ensure updates are completed accurately and consistently.
Login to WordPress
You will need to be invite by an Admin to become a user on the backend.
Learn more
New Account for Members (Dealers)
Create blog posts so they appear in the correct sections of the website.
Create Event, Training or Webinar
Create or update existing event and create email automations for events. You will need access to “Promoter” to do so.
Create Registration Material
Certified Title & Registration Program Registration Material
Promoter Event Email Automations
If an event has pre-event information/materials you can set up automatic emails upon registration.
Add Board Members
Learn how board member accounts work, add new members and update current members.
Learn More
How Board & Members Logins Work
All external users (boards and members) will login at https://mada.org/login/
Create Blog Posts
Create blog posts so they appear in the correct sections of the website.
Main Hub Member View
Once a member is registered see their main hub for resources and updates.
Add Sub-Members to Dealership Account
Sub-members are additional people at your dealership who need their own login to access member-only resources. Follow the steps below to add them to your account.
Shopify Guide
This page provides step-by-step instructions for updating the Shopify site. You’ll find guides, downloadable PDFs, and training videos to support order processing and ensure updates are completed accurately and consistently.
Shopify Sales Transaction Workflow
View how the work flow of process orders happens.
Shopify Workflows Chart
See how each order flows from Shopify
Fulfill a Customer Order
Learn how to how to fulfill a customer order from the backend.
Enter a Warehouse Order (External)
How a external users create orders.
Draft Orders
How to create draft orders
When to use a draft order 1) When creating an order for the client for them to review 2) When a sales rep is ordering for a client (it is the way MADA will start orders)
Reimburse for Shipping
How to reimburse for shipping if they decide to pick up or sales rep delivers.
Split Order: Fulfillment
What to do if you need to split an order due to low inventory
Edit Package Sizes Post Purchase
Editing Package Sizes After Purchase (Fulfillment Side)
Orders Samples
How to order samples items of clothing or promo products – internal process.
View Quotes in Shopify
How to view and manage quotes on Shopify.
Add Tags to Customers
How to add tags to customers to create store collections for specific stores.
Create Products
How to create a new products on the backend of Shopify (for reorder of items).
Add Tags for Specific Collections
How to add tags to customers to create store collections for specific stores.
Create/Add Products to Collections
Create and add products to collections in Shopify. Items with finalized artwork and approved pricing can be paid for with credit card.
Bulk Edit Products
How to bulk edit products (only admins should do this).
Edit Package Sizes
Update an existing (boxes, envelopes, or mailers) size or add a new one by entering the dimensions and weight.
View Orders Placed
View orders on the backend after they are placed. Once placed, the order is automatically sent to the Shopify Admin for fulfillment. The order will appear as Unfulfilled in Shopify.
Hold/Review Order before Shipped
How Customer Service Will Hold/Review an Order to Push to Ryan